Beacon Software Help

Support centre

Browse common topics or read up on the basics of our cloud platform.

Backups & recovery

Continuous backups with point-in-time restore for the last 30 days.

Sandbox environments

Free, isolated test environments that mirror production behaviour.

Customer success

Dedicated onboarding and a named contact for every paid plan.

FAQ

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

Need more help? Reach out to us.
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